Terms & Conditions
Werner Kruger Group Holdings (Pty) Ltd will be referred to as WKGH in the below-mentioned terms and conditions
- Detailed description of goods and/or services
WKGH is a business in the e-Learning industry that teaches online. - Delivery policy
Subject to availability and receipt of payment, requests will be processed within 1-2 days and delivery confirmed by way of digital/online on our website. - Return and Refunds policy
The provision of goods and services by WKGH is subject to availability. In cases of unavailability such as closing the e-Learning courses due to filled slots, WKGH will refund the client in full within 30 days. Cancellation of orders by the client will attract a 25% administration fee, which is only applicable to pre-sale goods. Open and available digital courses are not subject to refunds as the information can be copied/studied/remembered/saved/downloaded after payment has been made. - Customer Privacy policy
WKGH shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 . - Payment options accepted
Payment may be made via Visa, MasterCard and EFT. - Card acquiring and security
Card transactions will be acquired for WKGH via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy. - Customer details separate from card details
Customer details will be stored by WKGH separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za. - Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR). - Responsibility
WKGH takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods. - Country of domicile
This website is governed by the laws of South Africa and WKGH chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature. - Variation
WKGH may, in its sole discretion, change this agreement or any part thereof at any time without notice. - Company information
This website is run by WKGH based in South Africa trading as Werner Kruger Group Holdings (Pty) Ltd and with registration number 2021/662929/07 and Werner Kruger, the Director. (Director(s)/Member(s)/Owner(s)). - Werner Kruger Group Holdings (Pty) Ltd contact details
Company Physical Address: Tableview, Cape Town, 7441. Email: website@wernerkruger.com Telephone: contact via email